Shipping policy

Shipping

I currently ship within the United Kingdom only. All orders are sent by Royal Mail Tracked 24 or Tracked 48, with an option to add a signature on delivery.

Shipping costs

Shipping costs are calculated at checkout based on your order and the service you choose. Free shipping applies to selected products on orders of £25 and over – you’ll see this at checkout if your order qualifies.

When your order will be sent

• Ready-made items (original paintings, prints, cards and gifts) are carefully packed and sent as soon as possible after you order.
• Personalised and made-to-order items are sent once I’ve finished your piece and you’ve approved your proof.
• Commissions are delivered on the date we agree when you book.

Once your order is on its way, you’ll receive an email with your tracking details.

Lost or damaged parcels

If your parcel hasn’t arrived or arrives damaged, please get in touch and I’ll help put it right. See my refund policy for more details.